Encore Medical Research Verified

Encore Medical Research of Boynton Beach LLC Boynton Beach, FL Full-Time | On-Site | Monday–Friday Bilingual English/Spanish Strongly Preferred About Encore Medical Research Encore Medical Research is a fast-growing, multi-site clinical research organization with locations across South Florida. Our Boynton Beach site is expanding, and we are looking for an experienced Clinical Trial Recruitment Coordinator to support patient recruitment, retention, outreach, and front desk operations. This is a key role for our site. The right person must be comfortable speaking with patients, handling a high volume of calls, following up consistently, managing leads, supporting social media outreach, and helping convert interested candidates into qualified study participants. This position will work under the direction of the Project Manager and the Director of Recruitment and Retention. Position Summary The Clinical Trial Recruitment Coordinator will be responsible for identifying, contacting, pre-screening, and following up with potential clinical trial participants. This role requires strong communication skills, excellent phone presence, persistence, organization, and the ability to build trust quickly with patients. We are looking for someone with experience in clinical trial recruitment, phone sales, call center operations, customer service, BDC, or patient engagement. Prior experience in a car dealership BDC department is highly valued because this role requires similar skills: fast follow-up, lead tracking, high call volume, appointment setting, and strong conversion ability. This person will also assist with front desk activities and patient-facing support as needed. Key Responsibilities Contact potential study participants by phone, text, email, and other approved communication methods Conduct initial phone pre-screening based on study-specific criteria Schedule qualified candidates for screening visits Follow up consistently with leads, missed calls, no-shows, and pending patients Maintain organized recruitment logs and lead tracking systems Support patient retention efforts through reminders and follow-up communication Assist with social media outreach and engagement for clinical trial recruitment Help manage or support site social media pages and recruitment campaigns Communicate study opportunities clearly and professionally to potential participants Work closely with CRCs, investigators, site leadership, and recruitment management Assist with front desk duties, including greeting patients, answering phones, confirming appointments, and supporting patient flow Escalate patient questions to clinical staff when appropriate Maintain confidentiality and follow HIPAA, GCP, and site SOPs Support recruitment events, community outreach, and patient engagement initiatives when needed What This Role Requires This is not a passive administrative role. We need someone who can work leads aggressively but professionally, stay organized, and keep the recruitment pipeline moving. The right candidate should be able to: make a high volume of outbound calls build rapport quickly explain study opportunities clearly overcome hesitation without pressuring patients document every interaction accurately follow up until there is a clear outcome schedule patients efficiently communicate well with the clinical team keep patient experience and compliance at the center of the process Required Qualifications Minimum 5 years of experience in phone sales, call center, customer service, patient recruitment, BDC, or similar high-volume communication role Experience recruiting patients for clinical trials preferred Experience managing or working with social media pages preferred Familiarity with medical terminology required Strong phone communication and follow-up skills Excellent organization and attention to detail Comfortable working with lead tracking systems, spreadsheets, and basic office software Ability to handle a fast-paced, high-volume environment Professional, reliable, and patient-focused Ability to work full-time on site in Boynton Beach, Florida Preferred Qualifications Prior clinical trial recruitment experience Prior Clinical Research Coordinator experience preferred, but not required Previous experience in a car dealership BDC department strongly preferred Bilingual English/Spanish preferred Experience with social media outreach, Facebook pages, Instagram, community groups, or digital lead generation Experience with medical offices, healthcare call centers, or patient scheduling Knowledge of HIPAA, GCP, or clinical research operations Ideal Candidate The ideal candidate is a strong communicator with the drive of a sales professional and the professionalism of a healthcare team member. We want someone who understands that recruitment is not just answering the phone. It is follow-up, trust-building, organization, urgency, and consistency. The right person will know how to work a lead pipeline, keep patients engaged, and help the site meet enrollment goals while maintaining compliance and excellent patient experience. Why Join Encore Growing multi-site clinical research organization Busy pipeline of active and upcoming studies Opportunity to work directly with experienced research leadership Strong support from project management, recruitment, and clinical operations Professional environment focused on quality, compliance, and enrollment performance Opportunity for growth within the organization Schedule Full-time, Monday through Friday, on site. How to Apply Please submit your resume for immediate consideration. Candidates with clinical trial recruitment, BDC, call center, phone sales, customer service, or healthcare scheduling experience are encouraged to apply. Pay: From $23.00 per hour

Encore Medical Research of Boynton Beach LLC Boynton Beach, FL Full-Time | On-Site | Monday–Friday Minimum 5 Years of Clinical Research Coordinator Experience Required Bilingual English/Spanish Required Encore Medical Research of Boynton Beach is hiring experienced Clinical Research Coordinators with a minimum of 5 years of CRC experience. Must be bilingual in English and Spanish. This role focuses on patient care, study visit execution, recruitment, EDC data entry, query resolution, quality, and compliance. About Encore Medical Research Encore Medical Research is a high-performing, multi-site clinical research organization with locations across South Florida. Our Boynton Beach site is growing rapidly, and we are looking to hire experienced Clinical Research Coordinators who can step into a busy research environment and perform at a high level from day one. We work with leading sponsors and CROs across multiple therapeutic areas, including cardiometabolic health, obesity, type 2 diabetes, dermatology, immunology, CNS, women’s health, and related comorbidities. Our organization has dedicated project management, regulatory, recruitment, and administrative support, allowing our coordinators to focus on what matters most: patient care, protocol execution, data quality, compliance, recruitment, and retention. We are looking for professionals who understand clinical research, take pride in clean execution, and know how to move studies forward without sacrificing quality. Position Summary The Clinical Research Coordinator will be responsible for managing patient-facing study activities, ensuring protocol compliance, entering data accurately and promptly, resolving queries quickly, supporting recruitment and retention, and maintaining high standards of quality throughout the study. This is not an entry-level position. We are looking for coordinators with strong clinical research experience, excellent patient communication skills, and the ability to work independently in a fast-paced site environment. The ideal candidate is organized, proactive, bilingual, compliance-driven, and comfortable working directly with patients, investigators, monitors, sponsors, and internal leadership. Key Responsibilities Conduct study visits according to protocol requirements Provide excellent patient care and maintain strong participant engagement Support recruitment, screening, enrollment, and retention efforts Review eligibility criteria with the investigator and study team Collect vitals, medical history, concomitant medications, adverse events, and study-specific assessments Coordinate central lab collections, ECGs, questionnaires, ePRO/eDiary devices, imaging, and vendor-related procedures Enter data into EDC systems accurately and within required timelines Resolve data queries promptly and thoroughly Maintain high-quality, audit-ready study documentation Communicate effectively with monitors, sponsors, CROs, vendors, investigators, and internal team members Prepare for and support monitoring visits, sponsor visits, audits, and inspections Identify potential compliance risks and escalate issues appropriately Maintain strong protocol adherence and support overall study quality Assist with patient follow-up and retention strategies throughout the trial Required Qualifications Minimum 5 years of Clinical Research Coordinator experience Bilingual English/Spanish required Strong knowledge of GCP, ICH guidelines, and clinical research site operations Proven experience conducting patient visits in industry-sponsored clinical trials Strong EDC data entry and query resolution experience Excellent understanding of protocol compliance and source documentation standards Strong recruitment and patient retention skills Ability to manage multiple active studies and competing priorities Excellent communication and organizational skills Strong attention to detail and commitment to data quality Ability to work full-time on site in Boynton Beach, Florida Professional, dependable, and able to work in a high-volume research environment Preferred Qualifications Experience in cardiometabolic, obesity, type 2 diabetes, dermatology, immunology, CNS, women’s health, or primary care studies Experience working with central labs, ECGs, ePRO/eDiary devices, imaging vendors, and electronic source systems Experience supporting sponsor monitoring visits and audits CCRC, CCRP, LPN, RN, MA, foreign-trained physician, or other clinical background preferred Strong patient recruitment background strongly preferred What We Are Looking For We are looking for coordinators who understand that excellent clinical research depends on quality, compliance, patient trust, and clean data. The right candidate will be someone who can: build rapport with patients keep visits moving efficiently protect protocol integrity document accurately enter data on time resolve queries quickly communicate clearly with monitors and sponsors support recruitment without overpromising escalate issues before they become problems We want someone who takes ownership of their studies and understands that the coordinator role is central to patient safety, data integrity, and site performance. Why Join Encore Established, growing multi-site research organization Strong sponsor and CRO relationships Busy pipeline of active and upcoming studies Dedicated regulatory, project management, recruitment, and leadership support Opportunity to work with experienced investigators and high-performing teams Professional environment focused on quality, compliance, and growth Competitive compensation based on experience Schedule Full-time, Monday through Friday, on site. How to Apply Please submit your resume for immediate consideration. Only candidates with at least 5 years of clinical research coordinator experience and bilingual English/Spanish proficiency will be considered. Pay: $30.73 - $37.00 per hour